Protector Overwatch

Mental Health Support for
Those Who Serve

You dedicate your career to taking care of others. Protector Overwatch is here to support you and the people behind the work.

Protector Overwatch at Sagent provides specialized mental health and wellness support for law enforcement, military connected individuals, first responders, and their families.

Our providers understand the unique experiences and challenges that can come with this dynamic and often unpredictable work. We offer proactive wellness support, therapy, critical incident response, and department-wide training to support better mental health for individuals and organizations.

Support for the People Who Serve Our Communities

The demands of this work can be difficult to navigate at times. Protector Overwatch was intentionally designed to provide support that recognizes that reality. Our providers have specialized experience working with first responders and frontline workers, and they work with you, your family or your department to find an approach that fits.

Protector Overwatch provides support for:

  • Law enforcement and correctional officers
  • Firefighters
  • Paramedics and EMTs
  • Dispatchers
  • Frontline medical workers
  • Military service members and veterans
  • Families of those who serve

Providers Who Understand the Work

Reaching out for mental health support isn't always easy, especially when you are used to being the person who others turn to during times of crisis. Protector Overwatch providers are specifically trained to work with first responders, and each have a unique connection to these populations. They create space for people to talk openly, feel understood, and receive support without having to explain everything about the work they do.

Firefighters participating in live-fire training, representing the mental health and wellness support available through Sagent's Protector Overwatch program.

Individualized Care for Every Experience

Navigating difficult moments, calls, or situations can be hard to do on your own, and you shouldn’t have to wait until things feel overwhelming before reaching out for help. Protector Overwatch offers mental health care for individuals and families who would benefit from working through the challenges associated with service-oriented careers in a supportive environment.

Individual Services Offered Through Protector Overwatch:

  • Therapy
  • Couples therapy
  • Family therapy
  • Medication management
  • Support groups
  • Transition support for retirement or unexpected leave

Military service members participating in a group discussion, highlighting mental health and wellness support for military personnel and veterans through Sagent's Protector Overwatch program.

Comprehensive Care for Your Department or Organization

Taking care of your people is an important part of building a healthy and supportive organization. Protector Overwatch partners with law enforcement and first responder agencies to provide proactive wellness support, specialized training, and response when difficult situations arise.

Organizational Services

Wellness Check-Ins

Wellness check-ins are department-funded opportunities for employees to talk with a mental health professional about their overall well-being. These check-ins explore ways to support physical, emotional, social, and mental health.

Critical Incident Response

Critical incidents or difficult events can have a large impact on your team. These specialized support sessions can offer a safe place to debrief and discuss coping strategies following a traumatic experience.

On-Demand Crisis Support

Unexpected situations can occur at any time, which is why we offer on-demand support when your organization needs it.

Suicide Postvention

A suicide can be a significant event within your department or community. We offer personalized support for organizations and employees following a suicide or suicide-related loss.

Department-Wide Training

We also provide customized trainings to fit the needs of your organization. Topics can include tactical wellness, stress management, substance use, peer support, and more.

Wellness Check-Ins vs. Therapy

Wellness check-ins and therapy serve different purposes, but they both can be valuable forms of support.

Wellness Check-Ins

Wellness check-ins are typically funded by the department or agency and give employees an opportunity to connect with a mental health provider to discuss their overall well-being. They can help employees reflect on how they are caring for themselves and identify coping strategies to support their mental, emotional, and physical health.

Therapy

Therapy provides individualized mental health care to address specific concerns and challenges. Therapy may be covered through insurance, an EAP, or department-sponsored sessions.

We're Here When You're Ready

If you're looking for support for yourself or a loved one or are interested in building a wellness program for your department, we're here to help when you're ready to take the first step.

Individual or Family Support

Get Started With a Referral

Department or Organization-Wide Support